help! plates too long

[dnhdesign]

A friend of mine died recently and I am trying to help his wife keep their print business going. They have a Harlequin RIP 4.1 (old I know! running on Windows 98). It is ripping to a PurupEskofot Genesis platemaker but keeps producing the plates at 527mm long (dialog box says 504mm - which is what it should be). I have tried adjusting the menus on the Genesis (film speed, cutter distance) but nothing makes any difference. It must be a setting somewhere on the Harlequin? I know how to edit the .ini file (again it seems to make no difference) ANY advice would be gratefully received!!

 

[Tommy B]

Genesis

Genesis

The length of the plate needs to be adjusted in the RIP under the page setup being used. Go into the page setup and change the length there.

 

[DonBlock]

If the Page Setup is correct in the Configure Device area, the calibration for the Genesis is off and has to be adjusted.