Hi..
Please see images attached
We are having problems with our C6501 where the magenta image shifts exactly 56mm when printing
Any stock any weight, duplex/simplex.
I am the end user, we have had engineer replace all circuit boards in the engine, all lasers replaced, fuser, drums, basically there is nothing left that has not been replaced..
last ditch attempt was to replace the creo rip with a fiery, this has been done and the problem still occurs..
has anyone got any ideas please..
Please see images attached
We are having problems with our C6501 where the magenta image shifts exactly 56mm when printing
Any stock any weight, duplex/simplex.
I am the end user, we have had engineer replace all circuit boards in the engine, all lasers replaced, fuser, drums, basically there is nothing left that has not been replaced..
last ditch attempt was to replace the creo rip with a fiery, this has been done and the problem still occurs..
has anyone got any ideas please..