Hi all. We have a 6 year old Nuvera EA 144 with a not huge click count (purchased not leased). We just got a letter from Xerox UK telling us that The Nuvera is End Of Life "because spare parts and consumables for the machines in question are no longer available". We have 60 days to make alternative arrangements.
Since Xerox moved us (and I think most UK printers) from direct sales to the reseller channel, we're treated like mushrooms. Does anyone know WTAF is going on at Xerox? How can you EOL a current generation production print machine? Are they going bust / getting out of production print? Is it something to do with the Fuji break up?
Has everyone else been getting letters like this or are we special?
Any info you have to share would be interesting! Oh, and now might not be a great time to buy a Xerox production machine?
Since Xerox moved us (and I think most UK printers) from direct sales to the reseller channel, we're treated like mushrooms. Does anyone know WTAF is going on at Xerox? How can you EOL a current generation production print machine? Are they going bust / getting out of production print? Is it something to do with the Fuji break up?
Has everyone else been getting letters like this or are we special?
Any info you have to share would be interesting! Oh, and now might not be a great time to buy a Xerox production machine?