hie Chris, what do you mean by imaging directionWhat is imaging direction?
Slow can direction
ENCODER A FAULT, ENCODER B FAULTWhen online press and hold next/prev/menu
While in service menu go to encoders test and execute it.
Thank you Chris for your response...streched image is just partialMovement timeout:
• Check drive belts for proper installation and tightness.
• Check drive encoder for proper installation; ensure collar is secure on drive shaft.
• Run the internal encoder test.
• Verify cabling between main drive motors, encoders and main control board
• Replace drive encoder.
• Replace drive motor.
• Replace main control card
Stretched image - whole plate equally or just partial?