RECORDER ERROR 5010, 5525, 6315 and RECORDER INFO 6450 in a Heidelberg Suprasetter.

[natiqur]

Heidelberg Suprasetter is showing RECORDER ERROR 5010, 5525, 6315 and RECORDER INFO 6450. I attached the picture for clarification. Please advice what to do? Thanks.

 

[Ashok Taneja]

Pls send me log file of 3 days .

 

[natiqur]

Pls send me log file of 3 days .

Here is the log file.

 

[Ashok Taneja]

Dear
Go to information tab in ctp user interface /log /save log 5days
Once file is save in zip format send it to me.
I will analyse the file and then send the result to you.
If you want we take your computer on anydesk/team viwer to check the problem.
I am ex heidelberg engineer trained in Germany.
If we take the machine on remote( chargeble base 100 usd per day/ per call. If you wanna I can come online

 

[natiqur]

Dear Ashok Taneja,
The problem is solved after replacing the Power Supply. Thanks.