Ricoh Pro C9100 - J002

Not sure if you're still needing help, but J002 is a feed sensor error for Tray 1. Could just be dirty sensors in either the tray, or the paper path just passed the tray. (Areas A1 & A2)
 
Cheers - Ricoh engineer solved the problem. It was actually the paper dust filter was clogged up so there wasn't enough suction to pick up the sheet.
 
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