Christopher Wood
Member
Had some media jams, think I cleared it. (Only sliced one finger.)
However, now I cannot get through the load-media procedure.
I can load the supply cassette and get the film through the platen, but when I go to cut the media, it gives Error 9. I can back out of Error 9 and try again.
Sometimes though I get Error 21, which I can't back out of, and I have to reboot.
Either way, the device is not cutting & loading the media from the supply cassette.
Any advice?
What are Error 9 and Error 21?
Edit: Now I notice that the knife is not protruding from the slot where I saw it before (where it cut my finger, so I remember! I wonder if the knife had got out of proper position.
I also notice that if the machine is powered on, and the menu in "load media" mode, if I open the platen, I get the Error 21 immediately.
However, now I cannot get through the load-media procedure.
I can load the supply cassette and get the film through the platen, but when I go to cut the media, it gives Error 9. I can back out of Error 9 and try again.
Sometimes though I get Error 21, which I can't back out of, and I have to reboot.
Either way, the device is not cutting & loading the media from the supply cassette.
Any advice?
What are Error 9 and Error 21?
Edit: Now I notice that the knife is not protruding from the slot where I saw it before (where it cut my finger, so I remember! I wonder if the knife had got out of proper position.
I also notice that if the machine is powered on, and the menu in "load media" mode, if I open the platen, I get the Error 21 immediately.
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