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Xerox Docucolor 250 - Compatible Toner Reset Chip Error

theprintfirm

New member
Hi,

We are new to these forums and have an issue with the compatible chips from oversea's. The non-OEM toner EXP chip is programmed with the proper values to match the part numbers for the OEM chips, but we are receiving an error message: CARTRIDGE ERROR

Without a chip or the incorrect chip, the error message would be: MISSING OR NOT PROPERLY SEATED

Has anyone had any experience purchasing or using non OEM chips in their Docucolor machines?
 

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