tombombadil
New member
Hi,
I work as a graphic designer within a local government design and print department.
Our print room currently uses a Xerox Docucolor 260 for printing large runs of internal government documents and for colour photocopying.
Our main problem is that the machine doesn't seem capable of printing accurate colours from an Adobe Acrobat PDF, originated in QuarkXpress using the PDF 7.0 virtual printer. On printouts, 100% magenta, cyan and yellow always appear too dark. Cyan looks like a petrol blue, magenta looks too red and yellow looks like a mustard colour. Tints look awful.
When the engineer photocopies his CMYK test swatch, the printout looks accurate enough, but when anybody prints from professionally produced artwork through the Fiery, the colours are all wrong.
The Xerox engineer couldn't tell us why this happens or how to print accurate colours from a PDF and said we would have to pay extra (on top of our lease) to find out from head office. They have now informed us that they don't know either.
Does anybody else out there have the same problem? It seems ridiculous that this should be happening, especially when all of our old laser printers (Epson AcuLaser C8600) work perfectly fine are are very colour accurate. A machine that costs as much as the Docucolor 260 should be giving us better results, surely?
Any help would be greatly appreciated.
Regards,
Tom
I work as a graphic designer within a local government design and print department.
Our print room currently uses a Xerox Docucolor 260 for printing large runs of internal government documents and for colour photocopying.
Our main problem is that the machine doesn't seem capable of printing accurate colours from an Adobe Acrobat PDF, originated in QuarkXpress using the PDF 7.0 virtual printer. On printouts, 100% magenta, cyan and yellow always appear too dark. Cyan looks like a petrol blue, magenta looks too red and yellow looks like a mustard colour. Tints look awful.
When the engineer photocopies his CMYK test swatch, the printout looks accurate enough, but when anybody prints from professionally produced artwork through the Fiery, the colours are all wrong.
The Xerox engineer couldn't tell us why this happens or how to print accurate colours from a PDF and said we would have to pay extra (on top of our lease) to find out from head office. They have now informed us that they don't know either.
Does anybody else out there have the same problem? It seems ridiculous that this should be happening, especially when all of our old laser printers (Epson AcuLaser C8600) work perfectly fine are are very colour accurate. A machine that costs as much as the Docucolor 260 should be giving us better results, surely?
Any help would be greatly appreciated.
Regards,
Tom