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I wouldn't overreact. Contact the salesperson and ask for a meeting with him/her and their manager. Explain your concern and see how they respond.

Since your workflow is already with Kodak I would talk with the Kodak prepress/workflow rep. I don't know what front end your 6501 will have, but if it's the Creo, that's made by Kodak as well, so all the more reason. Sounds like you're in Cleveland and I know the Kodak folks there. Very good...

Kodak single-pass duplex Kodak single-pass duplex The Kodak Digimaster 150ppm machine will be upgradeable later in 2009 to do single-pass duplex by adding a second print engine. The effective per-page speed when printing duplex will be 300ppm, making it the fastest cut-sheet production...

Let's REALLY go off topic! Let's REALLY go off topic! Random and Craig, how about weighing in on some other topics for us? Suggestions include: 1. What NFL team you root for and why. 2. The bailout of the automakers. 3. Who is prettier: Jennifer Aniston or Angelina Jolie? I figure that...

David, that's not true. Kodak will prove that for you. The NexPress does an excellent job on uncoated stocks.

Dcraig, I'm not in sales, I own a business, and I've got news for you. In business NOTHING happens unless somebody sells something. You should stop feeling bitter because your salespeople make so much money and go into sales and outperform them...or buy a business...if you've got the guts.

Roger, I know a printer who has PageFlex and is working with EFI to achieve some level of integration with Hagan OA. This same printer runs Prinergy from Kodak. While they have PageFlex's StoreFront as part of the total PageFlex package, they haven't implemented it due in large part to the...

I'm not talking about the file formats supported, I'm talking about the RIP. What RIP does the Fiery use? The M700 front end uses the Adobe PDF Print Engine as its RIP, and this is very attractive to us because it makes us comfortable that when sending PDFs to the RIP that it is not doing any...

Re: Nextpress 2100/2500 Ian, I have heard that the Nexpress is a very good machine. Kodak has done a very nice job developing the technology since acquiring it from Heidelberg 4 years ago. Check out the coating capabilities (matte and gloss) and I'll be surprised if you're not really...

Re: HP Indigo 5500 Why did you eliminate the Canon from consideration?

Re: HP Indigo 5500 Ian, if you can let your sheets sit for about a day before going into the bindery or sending to the post office, I think you would be OK. The inks get more scratch-resistant if they are allowed to sit I hear. I think you shouldn't have to pay more than 20-25% premium for your...

Re: In Search of a 3rd Party VDPrint Provider I agree with Shalom on the file format point. I believe XMPie can output all of the popular digital press formats (PDF, PS, PPML, etc) so that shouldn't be an issue. Regarding which digital press is superior, I have heard good things about the...

Re: konica 6500 -xerox 5000 Mark, I'm curious about this machine too. I have heard good and bad about it. Did your company ever end up buying one and if so, how do you like it?

Re: Canon c7000 vs KM 6500 Tell your boss to try and get the Konica dealer to let you have a 90-day onsite trial on the Konica. There is a good chance they will agree - many dealers will do this. You will have to probably pay a monthly rental fee (or maybe not) and pay for clicks, but this is...

Re: Canon 7000 You should also look at the Duplo DC-645 slitter/cutter/creaser. Great machine. And no, I don't work for Duplo.

Re: Canon 7000 Eric, I'm confused by your thought process. I assume since you had a NexPress you were running quite a bit of volume, and I'm sure you knew the limitations of the Canon before you bought it. If you are exceeding the volume that the machine is designed to run, why are you...

Re: Canon 7000 There is no way that this machine will reliably duplex 15pt. stock. The specification states 300gsm, and if you know paper you know that this usually equates to around 12pt. I'm sure that you can find a 300gsm stock that is 15pt thick somewhere, but that is extremely rare. The...

Re: Canon Imagepress 7000 & Kodak M700 It sounds like you work for Canon, (or IKON/Danka/etc...)?

Re: Just a few thoughts With all due respect, Offset Guy, I think you're just not getting it when you say... "The biggest way to tie your customers to you is a friendly voice saying thank you for your recent order..Your job has been shipped" My shop sends out a lot of work to other shops and...

Re: Canon Imagepress 7000 & Kodak M700 Hmmm....our shop is looking at both right now and leaning towards the M700. I'm told that the Kodak RIP uses the new Adobe PDF Engine which is suposed to eliminate transparency issues. Do the Canon or Fiery RIPs have this? Also, we like the self-service...