IMPORTANT PROGRAM NOTICE
Dear member,
After careful deliberation, Adobe has made the decision to discontinue our Print Service Provider Program for which you are currently enrolled.
This decision is based on membership numbers that are no longer sufficient to sustain the activities and technology investments that can deliver upon the program’s initial goals. The print segment continues to be important to Adobe. To this end, Adobe is committed to retaining its ongoing relationship with Printing Industries of America. Adobe has partnered with the Printing Industries of America to offer you the opportunity to become a member of their program. In the next few weeks you will receive a letter from Printing Industries of America with more details.
We are providing you with *30 days’ notice that Adobe is terminating the program and will no longer accept renewal or new applications into the program.
As we bring the program to a close, we ask that you review and choose one of the following two options available to you by February 4, 2010:
Keep and continue to use the Adobe Creative Suite® software provided to you by the program (US $3,598 value). Keeping the software will qualify you for discounted upgrade pricing for the next release of Adobe Creative Suite. To accept this offer, there is no action required on your part.
OR
You are entitled to a **prorated refund of your membership fee. To receive your prorated refund, you must submit a written request to Adobe no later than February 4, 2010 to
[email protected]. If you choose to receive a refund, you must ***discontinue use of and destroy any Adobe Creative Suite software provided to you by the program and provide a letter of destruction.
If you have any questions, you can call the Adobe Partner Connection Helpdesk at 800-685-3510, 206-675-6145 or email us at
[email protected].
We thank you for your participation in the program and value the support of Adobe products in your business.
Sincerely,
The Adobe Partner Connection
*In accordance to the ADOBE PRINT SERVICE PROVIDER PROGRAM AGREEMENT, Exhibit A, section 5.2, Adobe may terminate this Agreement upon 30 days’ notice to members.
**According section 5.5, you are entitled to receive, upon written request to Adobe within 30 days, a prorated refund of membership fees.
***Section 5.4; upon termination of Agreement, all product licenses shall terminate and software be destroyed.
This email is intended only for the use of Adobe Partner Connection Program members under non-disclosure and may contain information that is confidential, privileged and exempt from disclosure under applicable law. If you are not an Adobe Partner Connection Program member, you may have received this in error. We ask that you please immediately notify us by email. Also, you are hereby notified that any disclosure, copying, distribution or use of any of the information contained in this transmission is strictly prohibited.
You have received this email because you gave Adobe permission to communicate with you via email when you entered into the partner program membership agreement. Questions or concerns about your membership or this Adobe Partner Connection email communication should be directed to your regional Partner Program Help Desk: North America and Latin America, Europe, Middle East and Africa, Asia Pacific, or Japan.
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