Color critical work Xerox question

[kdw75]

We currently have a 560 with the the ES2000 and are getting good color results. There is some variation accross the sheet though.

We have recently started doing some work for a client that is very critical about their logo colors and it is a large account. Is there any advantage to a higher end machine for getting consistent colors accross the sheet? I have heard Xerox had some problems with developer units on their 75 series machines.

 

[Green Printer]

All xerographic machines have the same problem. Doesn't matter who the manufacturer is. It is an inherent characteristic problem of the process.

 

[Craig]

If you ask the sales monkey the answer is yes, of course the more expensive "presses" (I just puked a little) will print perfectly. I love to hear them get all excited when they talk about how wonderful their machines are. But truthfully Green is correct, though some have attempted to allow for user corrections inboard and outboard. It's a combination of drums, developer, transfer belts, humidity, temperature, blah, ba blah, ba blah that all change at different times. With the more expensive machines you tend to have more things you can tweak as a trained operator than what you get with the "office" style equipment.

Have your service guy come in a clean the thing up, ask if it is due for a PM see if he can do a smile adjustment (not sure Xerox has that on the small boxes). A fresh shot of developer can hide a lot.

 

[arossetti]

So as Craig mentioned the higher end machines allow you to adjust the color shift. The 75 series does allow you to do this manually, however unlike most machines it will let the machine make the adjustments automatically. You just scan a test pattern and it makes the adjustments. I think because of the automatic adjustment and the removal of user error you will get much better results in attempting to correct bad inboard to outboard color on the 75 then any other machine.

If you have to do the adjustment manually it takes a lot of time and a lot of focus to get it right.

 

[kdw75]

Thanks for that info guys.

Now we just have to decide if the J75 is worth the extra money over a C75.

 

[Craig]

If you value time and run cover stock, than yes.

 

[Possumgal]

If you ask the sales monkey the answer is yes, of course the more expensive "presses" (I just puked a little) will print perfectly. I love to hear them get all excited when they talk about how wonderful their machines are. But truthfully Green is correct, though some have attempted to allow for user corrections inboard and outboard. It's a combination of drums, developer, transfer belts, humidity, temperature, blah, ba blah, ba blah that all change at different times. With the more expensive machines you tend to have more things you can tweak as a trained operator than what you get with the "office" style equipment.

You forgot, "It's the paper."

 

[PrairieDog]

We went through the same process as you are going through. We had a 700 and looked at the C75, J75 and KM's C8000 and C7000. We did not get a very good feeling for either the C75 or the J75, in our tests they just did not do the printing effectively with the Xerox team saying "it will work though". The testing with the KM machines went very well.

We have had the 7000 for about 4 months now. Colour is very good and the machine has not had any of the problems suggested on the site. We have about 250K copies on it now. Still have concerns but we are extremely happy with the change from the Xerox machines.

Our experiences with Xerox is that they blamed environmental issues or the paper continually. The last one was a run we had done for 47 straight months and suddenly the paper was at fault not the machine. We took the same paper to KM 7000 and it ran without a hiccup just like the previous 46 months on the 700.

Just like the others state, the real issue is the technicians fixing the problems. Some just do not seem to find the problem. I suspect it will eventually happen with KM but Xerox local guys seemed to blame something else and give up.

 

[kdw75]

From what I have read it seems like the primary concern is how good your service people are. Ours have always seemed to go out of the way to replace everything without trying to be stingy with the pars. Though we really haven't had anything major so far.

 

[poppin]

From what I have read it seems like the primary concern is how good your service people are. Ours have always seemed to go out of the way to replace everything without trying to be stingy with the pars. Though we really haven't had anything major so far.

If this tech is 'replacing everything w/o trying to be stingy', I can bet you my last dollar this nicey tech will be given the boot really soon!