The following is a statement from the Heidelberg Legal Department concerning Sherlock or any other Proprietary Service information. It does not pertain to operations or parts manuals as they are sold by Heidelberg to the public.
“Please be aware that Heidelberg is very diligent about taking legal action against the sale or purchase of its property. If you are referring to service manuals or information provided to Heidelberg service technicians, Heidelberg will take action against the seller and the purchaser. Anyone in the printing industry selling or attempting to purchase such material ought to be aware that technical service information is proprietary and copying or sale is unauthorized. In fact, civil proceedings have been instituted against the parties believed to be responsible for producing illegal copies, use of trademarks, and purchasing unauthorized copies of technical information.
It would be a liability for an equipment manufacturer to give out service information that may endanger an operator or the machine itself by trying to guide them through the course of a repair without adequate experience, tools or equipment. In addition, the machines themselves are subject to various proprietary rights, like patents. A manufacturer is responsible to protect those rights by preventing others from copying them --if you don’t you can lose those rights.”
This is why Heidelberg is adamant about protecting their proprietary service information with appropriate legal action if necessary.
