We have a new Epson 9900 and Tech Support is having trouble solving one of our issues. We're sending a PDF from Prinergy 4.1.2.6 to the EFI Colorproof XF (Epson) software.
We want to print the Spot Color on Clear Film (no problem) and then output the process colors to proof with the Spot Color knocking out to white.
When we turn the Spot Color off it's like turning a layer off. Even though the Spot is set to Knockout, at this point it's just gone and the image under it prints with no knock outs.
If we send just the Process Colors from Prinergy, it acts the same way. The Spot is gone, but there is no Knockout.
I know we can remap to another color in Prinergy, but I would like a smoother workflow that doesn't need operator intervention.
Any ideas are appreciated!
We want to print the Spot Color on Clear Film (no problem) and then output the process colors to proof with the Spot Color knocking out to white.
When we turn the Spot Color off it's like turning a layer off. Even though the Spot is set to Knockout, at this point it's just gone and the image under it prints with no knock outs.
If we send just the Process Colors from Prinergy, it acts the same way. The Spot is gone, but there is no Knockout.
I know we can remap to another color in Prinergy, but I would like a smoother workflow that doesn't need operator intervention.
Any ideas are appreciated!