Presstek Vector TX52 - Who can help?

[Eugenio07]

We bought a Presstek Vector TX52 (used) in December 2010. We were able to make plates on the platemaker until about a week ago when we suddenly had a problem.

In the status box it says "OFFLINE". And it seems I can't get the the platemaker to connect to the rip computer again.

I have tried lots. (after making a disk image backup of the rip computer)
• Restarting and Restarting
• New USB cable
• Restoring the computer to a point when everything worked.
• Reinstalling the rip software. (Presstek Momentum)
• Installing the rip software to another computer.

Is there anyone that could help me with this? Thank you!

 

[VladCanada]

You are on a wrong side of road.
Look at Vektor as a problem source.

 

[Eugenio07]

If Vector is the problem source, what could it be? Would you suspect board where the USB cable plugs in?