Pretty much the same here.Hi dking,
Every time our service guy changes a drum unit we get blade flip about two to three times a week. I am running a Bizhub 6500. Apparently the service tech says Konica is aware of it and is happening world wide. I guess they are supposed to be working on a fix at present. They want him to (powder) the drum heavily but it does not seem to do any good. My guy is trying ... trimming the blade ends at a 45Â° angle upon installation and applying a silicon wiped onto the drum to avert this. Usually after about 3-4 return calls the blade seems to settle down. He and all the field service tech's need to hound Konica endlessly until they fix this frustrating as H#%**ll issue.
I am aware of an updated drum for K (don't know what's specific about it being just for K). Du-102b, but they flip also.I thought someone said that the blade flip was solved with an updated drum??? I could be wrong, maybe it's a drum kit.
Sounds like a real PITA issue, are you able to correct this or do you need to wait on service?
OK I gotta ask...I am aware of an updated drum for K (don't know what's specific about it being just for K). Du-102b, but they flip also.
Our KM tech is on site M-F 8 to 5 so it's not too big of a deal. He can get it back up pretty quick. It's after daytime hours and weekends that really hurt because it renders the machine useless.
Five with a few other machines in the mix.OK I gotta ask...
1 - How many 6500's do you have?
2 - How much are you spending to have a KM tech on site M-F 8 to 5?
It is VERY cold here but the facility is climate controlled and paper is given at least two days after reception before it sees a printer.During winter this was a knightmare for us but now it's summer I have probably seen 1 in the past 3 months. I think this may be because the drum is lubricated by a wax wick and brush the cold temperature in a new drum doesn't allow the wax to work immediatly. Once you get past about 2000 sheets your in the safe zone.
A service note has just come out saying a revised drum is on it's way. Your new drums should have a green sticker on the box.
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