Hey guys,
I am in a pickle. My boss left after I told him that I could profile the HP5000
Design Jet printer with new media while he is gone. I sort of fudged about my
experience with Onyx and now it's come back to bite me...
So, here is the problem if you can help.
The Rip is stuck and waiting to print and print now button is grayed out,
printing to the TCP/IP works fine with other rips Wasatch and flexi sign pro.
Can't seem to get past the "waiting to print" portion. Have gone through every
help on line, gone through the manual, have never worked with Onyx except 5.6
and maybe a 6.0 can’t quite remember. So, for now, I am stuck! There are no
error messages or anything like that to tell me what direction to go to. Have
tried the normal 9100 port, have pinged the jet direct server and it comes back
with a positive IP address. Only working with the Ethernet Broadcom gigabit and
just can’t get past this. The photo is in there and I have gone through all
trouble shooting I can find. Have double checked that all settings are correct
and booted up the Wasatch 6.3 to make sure properties were the same and zipped
right through it. And the same with Flexi Sign, there were no problems with
either two. I used the same port coming off of the back of the computer.
So can you assist with this or point me to a forum to look through?
Thanks.
laura
I am in a pickle. My boss left after I told him that I could profile the HP5000
Design Jet printer with new media while he is gone. I sort of fudged about my
experience with Onyx and now it's come back to bite me...
So, here is the problem if you can help.
The Rip is stuck and waiting to print and print now button is grayed out,
printing to the TCP/IP works fine with other rips Wasatch and flexi sign pro.
Can't seem to get past the "waiting to print" portion. Have gone through every
help on line, gone through the manual, have never worked with Onyx except 5.6
and maybe a 6.0 can’t quite remember. So, for now, I am stuck! There are no
error messages or anything like that to tell me what direction to go to. Have
tried the normal 9100 port, have pinged the jet direct server and it comes back
with a positive IP address. Only working with the Ethernet Broadcom gigabit and
just can’t get past this. The photo is in there and I have gone through all
trouble shooting I can find. Have double checked that all settings are correct
and booted up the Wasatch 6.3 to make sure properties were the same and zipped
right through it. And the same with Flexi Sign, there were no problems with
either two. I used the same port coming off of the back of the computer.
So can you assist with this or point me to a forum to look through?
Thanks.
laura