I have no problem with Random, from what I have gathered from this forum he is very knowledgeable when it comes to maintaining a Konica Minolta, but it's obvious he does not understand what print for pay production means. Much like every other service technician we have had. They don't understand that the nice shiny digital press sitting idle on the floor is costing me $38.00/hour, every hour not figuring the loss in production, with that it is more like $432.00/hour lost. All while I wait for a cleaning web to be replaced that takes 5 minutes.
Yes, I would say you should prepare for a flaming. Although your comments are the consensus of most users of this product the old school find this a very bitter pill to contemplate. So bitter in fact they will reject you as someone who has completely lost their mind and therefore an unreliable source of information.
Thanks for your feedback……psycho.
my customers have moved away from gloss to matt (coated) stock more and more over the last couple of years.
Printers penny pinch because they don't want to spend a million bucks to buy a machine they need and overkill a big laser printer that they've disillusioned themselves into thinking it's a "press" and that somehow it can do the volume and things a press does.
I agree with everything you said except:
We didn't disillusion ourselves, you the plastic box sales people sold us on "thinking its a press". All of the manufactures call their laser printers "Digital Presses" now. They decide what the recommended average monthly volumes should be, we just hit those numbers and expect you (sales/service/manufacture) to stand behind what you sold.
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